69Mutual Media & iCommerce is a LLP company  registered at Registrar of Companies, Bangalore, Karnataka. Popularly known as 69mm & iCom, the Company is one of the most promising phygital commerce startups  in India.

The major brand and platform of the company is;

• ZITE69 Supercommerce Platform (ZITE69.com)

The 69Mutual  also produces eBooks, podcasts, videos, films, other multimedia and internet products in addition and as part of the aforementioned platform and e-commerce space.

Information that you provide on our digital platforms :

While joining in the 69M Club memberships/Subscription programs /or subscribing/login to the content on our website (some may be optional)

• Name
• DOB
• Gender
• Email ID
• Address
• Mobile Number
• Preferences (for example based on topic, product, service and cities)
• GST Number (Sellers)
• Bank Account ( Sellers) 
• PAN Number (Sellers)
• Copy of Other Certificates (Sellers) 

Information that we collect as you use our services :

Device Information :

• Device Attributes: Information such as the operating system, hardware and software versions, browser types
• Device Operations: Information about operations performed on the device, such as mouse clicks, article scrolls, browser actions
• Identifiers: Unique identifiers, Device IDs, other identifier
• Network and Connections: Information such as time zone, geographic location, IP address
• Cookie Data: Data from cookies stored on your device, including cookie IDs and settings

Information that we collect about your preferences :

When you navigate on our website, we carry out profiling to collect your preferences related to:

• Categories 
• Products
• Location

Information from partners :

When you subscribe to our services or join membership programs  through a third-party website we have partnered with, we may collect information that you provide about yourself on that website.

While subscribing, other readers can mention you as a referrer and provide your name and telephone number.

How we collect and use your information

We collect your personal information (and other information we collect from you) to:

• Provide services through our website(s) and app(s)
• Improve your experience while using our services
• Personalise content and advertisements you see
• Communicate with you: We use information that we collect, such as your email address, to interact with you directly. For example, we might send you reminders when your membership is about to expire or inform you when we have an offer that may be of interest to you

We share some of the information you provide us with:

• Demand-side providers for targeted advertisement using third-party cookies (Refer: Information collected by partners)
• Third-party agencies for analytics

About Cookies We Use 

1. What are cookies?

A cookie is a small piece of information sent from websites you visit (including 69Mutual websites) to your computer to help identify you quickly. Cookies are not used to identify individuals personally and no personal information is stored in relation to the cookies.

2. What are site functionality cookies?

Our websites use browser cookies to determine whether a user is signed in or not. We also use cookies to ensure that a piece of information is only displayed to users a certain number of times.

3. What are third-party cookies?

We use third-party advertising companies to display advertising when you visit our websites. Cookies are used in the software that displays these advertisements, known as third-party cookies. These cookies may be used to help display more relevant advertisements to you.

These companies may use information (not including your name or email address) about your visits to this and other sites in order to provide advertisements about goods and services of interest to you.

Third-party cookies may include behavioural targeting cookies. These are also intended to help display more relevant advertisements to you by using information about other sites you may have visited previously.

Third-party cookies also include those from our data analytics providers. These allow us to analyse the use of our sites and do not identify users individually.

4. How can you manage your cookies?

We use a Consent Management Platform that helps you with managing your preferences with Cookies used on our websites. 

5. How to opt out of Google Analytics

69Mutual  websites use Google Analytics which sets 4 cookies to collect information about the pages you have visited on the particular website, how you got to the site and what you click on while visiting the site. We do this to help make sure the site is meeting the needs of its users and to help us make improvements. You can opt out of Google Analytics.

Managing Your Personal Data Stored with Us 

Within the scope of services that we offer and ones which you have subscribed to, you have choices to manage, review and update your information.

• You have the right to request us for copies of your personal data that is with us. We may charge you a small fee for this service.
• You have the right to request that we correct any information you believe is inaccurate. You also have the right to request us to complete the information you believe is incomplete.
• You have the right to request that we erase your personal data, under certain conditions.
• You have the right to request that we restrict the processing of your personal data, under certain conditions.
• You have the right to object to us processing your personal data, under certain conditions.

You can write to abhilla.sh@zite69.com with any of the above requests and we will respond within 30 days.

How do we keep your data secure?

Your personal data will be processed securely. We have put in place appropriate technical and security measures to prevent your personal information from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed. In addition, we limit access to your personal information to those employees, contractors and other third parties who have a communication need to know. They will only process your personal information on our instructions.

Changes to This Privacy Policy 

We change this Privacy Policy whenever such a need arises. Your rights under this Privacy Policy will not be reduced without your explicit consent. The last date on which this policy was changed is notified at the bottom of this webpage. Whenever there are significant changes, we will take measures to notify you.

Your rights as a data subject:

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You have a number of rights that you can exercise in relation to the data we process about you. Under certain circumstances, by law you have the right to:

Request access to your personal information (commonly known as a subject access request). This enables you to receive a copy of the personal information we hold about you and check that we are lawfully processing it and that it is accurate.

Request rectification of the personal information that we hold about you. This enables you to have any incomplete or inaccurate information we hold about you corrected.

Request erasure of your personal information. This enables you to ask us to delete or remove personal information where there is no lawful reason for us to continue to process it.

Request the restriction of processing of your personal information. This enables you to ask us to suspend the processing of personal information about you, for example if you want us to establish its accuracy or the reason for processing it.

Please note that when your data is being processed for law enforcement purposes some of the rights listed above may be restricted where it is a legitimate and proportionate measure to avoid obstructing an investigation or procedure, to avoid prejudicing our law enforcement purpose, to protect public or national security or to protect the rights and freedoms of others. If a restriction is necessary, we will inform you unless doing so would prejudice the purpose of the restriction.

You will not have to pay a fee to access your personal information (or to exercise any of the other rights). However, we are allowed under the law to charge a reasonable fee if your request for access is clearly unfounded or excessive. Alternatively, we can refuse to comply with the request in such circumstances.

We sometimes need to request specific information from you to help us confirm your identity and ensure your right to access the information (or to exercise any of your other rights). This is another appropriate security measure to ensure that personal information is not disclosed to any person who has no right to receive it.

You can write to hello@zite69.com if you require any clarifications regarding this policy.